Within the EMEA head office, you will be part of the CRM department, under the supervision of the Senior CRM Campaign Specialist and working in close relationship with CRM Manager and Designer Integrator. You will work in close collaboration with the CRM team on a daily basis, as well as with other internal teams (Product Management, Localisation, Web, Social Media, BI, Data...), our branches and external agencies.
You will work on helping the CRM team to setup a totally new newsletter creation process using a brand new tool, from initial need to sending, offering you a unique chance to showcase your skills and make a tangible impact on customer engagement. You will have the opportunity to carry out the following tasks, including but not limited to:
- Assist the CRM team in prioritizing internal & external needs for communications
- Coordinate assets productions with internal teams
- Learn how to create precise segmentations in a brand new powerful CRM tool
- Build emailing from A to Z using pre-determined templates
This internship will allow you to acquire experience in customer relationship management within a fun, dynamic and international environment.